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Privacy Policy & Terms of Use

Legal Notice & Terms of Use of VITAE by Monica Frischknecht
 

1. General Information
This website (www.vitaeclinic.ch) is owned and operated by VITAE by Monica Frischknecht, a wellness and therapy center registered in Switzerland. By accessing and using this site, you agree to the following Terms and Conditions.


Business Details:

  • Business Name: VITAE by Monica Frischknecht

  • Registered Address: Via Camara 58, 6932 Breganzona, Switzerland

  • Contact Email: info@vitaeclinic.ch

  • Phone Number: +41 76 342 02 17

If you do not accept these terms, please do not use our website or services.


2. Services Offered
VITAE provides a range of wellness services, including:

  • Mindfulness and breathwork sessions

  • Therapeutic consultations

  • Workshops and events

All services are intended for personal well-being and do not replace medical or psychological treatments.


3. Privacy Policy & Data Protection
 

3.1 Collection of Personal Data
We collect personal information when:

  • You book an appointment or service online

  • You subscribe to our newsletter

  • You contact us via email or website forms

We do not share your data with third parties. Your information is only used to manage bookings, improve services, and for marketing purposes (if you have given consent).

 

3.2 Cookies & Tracking Tools
We may use cookies and analytics tools to improve the website's performance. If you are unsure about the use of cookies, check your browser settings or consult your web developer. You can modify your preferences via browser settings.

4. Medical Disclaimer

  • The content on this website is for informational and wellness purposes only.

  • Our services do not diagnose, treat, or cure medical conditions.

  • Always consult a doctor or specialist before starting new wellness practices.

By using our website, you acknowledge that VITAE is not responsible for any decisions made based on the information provided.

 

5. Bookings, Refunds & Cancellations
5.1 Booking Policy

  • All appointments must be booked in advance via our online system or by contacting us directly.

  • You will receive a confirmation email after booking.

 

5.2 Cancellation & Refund Policy
Following industry best practices, our recommended policy is:

  • Cancellations must be made at least 24 hours before the appointment.

  • Late cancellations or no-shows are non-refundable.

  • Refunds may be granted in special cases, at VITAE’s discretion.

  • Workshop and event bookings are non-refundable but may be transferred to another date if canceled at least 48 hours in advance.


6. Intellectual Property Rights

  • All content on www.vitaeclinic.ch (texts, logos, images, and services) is owned by VITAE by Monica Frischknecht.

  • Copying, distributing, or reproducing any material without written permission is prohibited.

 

7. Liability & Use Limitations

  • VITAE is not responsible for the misuse of its services or the information provided.

  • We do not guarantee specific results from our wellness services.

  • VITAE reserves the right to modify these terms at any time.

 

8. Governing Law
These Terms & Conditions are governed by Swiss law. Any disputes shall be resolved in the competent court of Lugano, Switzerland.
For any questions regarding these terms, please contact us via email at info@vitaeclinic.ch.
 

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